IT Manager

You will be responsible for: 

• Manage the daily running of the IT hardware and software
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches
• Diagnose and resolve problems with desktop/laptop hardware and software, printers, and peripheral equipment remotely as well as local
• Configure PCs and Laptops for deployment to users within the office and for remote work
• Track issues to resolution and update an internal knowledge base
• Escalate issues as and when required
• Manage and develop all IT procedures, policies and standards to improve quality and efficiency
• Protect against access, modification, and destruction of data/assets
• Configure, support and upgrade security tools such as firewall, anti-virus, patch management, IDS / IPS etc.
• Implement network security, application security, access control and corporate data backup policies
• Monitor network traffic and prevent security breaches
• Maintain and audit internal and external security policies
• Train and sensitize employees in terms of security and procedures
• Monitor network security and ensure confidentiality, integrity and availability of the company’s data and servers
• Maintain system uptime 24x7x365
• Develop and Maintain enterprise-wide disaster recovery and business continuity plans
• Be mindful of and committed to the long term corporate vision and objectives and technological tools that can help the development of our games
• Assist in the evaluation of new hardware, software, and related peripherals
• Asset management
• Build and maintain relationships with third party suppliers
• Implement IT systems, strategic and operational plans and ensure that current and future IT needs are met
• Assist the development team with R&D regarding software and new technologies prior to their use
• Research, use, and study new OS, devices, and software to stay up-to-date with the latest IT trends
• Available to work a flexible, full-time 40 hour / week schedule and on-call
• Perform other tasks as required

Essential experience: 

• Bachelor’s degree in Computer Sciences, Computer Engineering Business with IT background or equivalent experience
• 5 years of experience in software development and IT system management, MS Windows environment, Mac OS, IOS, ANDROID, DNS, Active Directory, Group Policy, System Security, and disaster recovery
• Certification of professional security management, CISSP, CISM, CISA or other similar credentials, desired
• Thorough knowledge and understanding of MS 365, MS Azure and security best practices
• Knowledge of software development standards and best practices
• Familiarity with version control (Git). Proficient in using and supporting Source Control tools (Git preferred)
• Understanding of best practices and administration of Active Directory, PFSense, and JIRA/Confluence
• Familiarity with Google, Microsoft Office, and Adobe Creative products
• Strong, proactive problem-solving and troubleshooting skills
• Exceptional attention to detail
• Excellent time-management, organizational and prioritization skills
• Excellent English written and verbal communication skills
• Ability to multitask and manage multiple priorities effectively
• Strong documentation skills

Desirable experience: 

• Self-motivated with a strong desire to learn and stay abreast of the latest trends and innovations in the IT industry
• Experience with web application deployment and frameworks
• Genuinely wants to do a good job as a matter of pride in one’s work
• Keen to learn and demonstrate ability
• Good understanding of casino games, video slot games, and real money gaming compliance and requirements
• Bilingual (French and English) is an asset

We will give preference to candidates with experience in the field of information technology at a game development studio.